Read This Before Ordering The Ordinary

** Please note ** All our products are guaranteed 100% authentic and only sourced from authorised The Ordinary distributors in the US, Canada and South Korea. Some of our products which we import from DECIEM Korea distributors will have changes in their packaging containing information like ingredients and use direction in Korean as well English. One side of the box will be printed in Korean language, while the other side will remain in English (as shown in the image below).

This only applies to products imported from South Korea. 

DECIEM advised a few changes in packaging & labelling of The Ordinary from DECIEM Korea. As Korea is the only country in Asia Pacific which we also source from, some labels on the popular Deciem Korea products will be printed in Korean due to Korean FDA requirements. However, kindly rest assured that an English version will also be included (on the other side).

Both the products on the left in the two photos above are the old version, while the products on the right are the new version on some products imported from DECIEM Korea from now onward. 

All authentic The Ordinary products have a batch code printed in blue on the bottom of the box as well as directly on the bottle to verify the batch it came from. The Korean batch code will include a manufactured date beginning with MFG on the box.

If you receive products with the above changes in the future, please don't be alarmed as they are not fakes. Kindly read this information carefully before placing an order to avoid any misunderstandings and doubts.

If you have any concerns, you may contact DECIEM Korea or their head office in Canada directly to verify. 

Regarding product authenticity and efficacy, you can also check the reviews of our customers on each product page and on our website and can also verify The Ordinary barcodes on this website: https://www.barcodespider.com/the-ordinary

The following products packaging may be impacted:

  • Niacinamide 10% + Zinc 1% (30ml)
  • Alpha Arbutin 2% + HA (30ml)
  • Buffet (30ml)
  • Hyaluronic Acid 2% + B5 (30ml)
  • 100% Organic Cold-Pressed Rose Hip Seed Oil (30ml)
  • Caffeine Solution 5% + EGCG (30ml)
  • Glycolic Acid 7% toning solution (240ml)
  • Magnesium Ascorbyl Phosphate 10% (30ml)
  • High-Adherence Silicone Primer (30ml)
  • Natural Moisturizing factors + HA (100ml)

 

Country of Origin (Global Supply)

All of The Ordinary's products are owned by DECIEM, but for the below products the raw materials are imported from another country and bottled and packed in DECIEM Canada. Because of this, DECIEM has decided to indicate this clearly on their packaging. In the future, these products will state clearly where the raw material was sourced from in this manner - [Made in where] / Bottled in Canada. This change in packaging/labeling is DECIEM's step towards transparency. 

Products listed below may have the changes:

100% Cold-pressed Virgin Marula Oil:
Made in South Africa / Bottled in Canada

100% Organic Cold-Pressed Moroccan Argan Oil:
Made in Morocco / Bottled in Canada

100% Organic Cold-Pressed Rose Hip Seed Oil:
Made in Bulgaria / Bottled in Canada

100% Organic Cold-Pressed Borage Seed Oil:
Made in China / Bottled in Canada

100% Organic Virgin Chia Seed Oil:
Made in Peru / Bottled in Canada

100% Organic Virgin Sea-Buckthorn Fruit Oil:
Made in China / Bottled in Canada

100% L-Ascorbic Acid Powder:
Made in China / Bottled in Canada

100% Plant-Derived Squalane:
Made in USA / Bottled in Canada

100% Plant-Derived Hemi-Squalane:
Made in USA / Bottled in Canada

Vitamin C Suspension 30% in Silicone:
Made in USA / Bottled in Canada

 

Droppers

Please note that newer batches of The Ordinary have new packaging and might also have a different dropper.  Deciem confirmed that they ran out of the normal droppers and had to use different ones. You may confirm this with Deciem head office in Canada .  

Some Reddit discussions on the changes:

https://www.reddit.com/r/TheOrdinarySkincare/search?q=dropper&restrict_sr=1

 

Should you have further concerns or questions, please do not hesitate to reach us anytime. We will be happy to help out further. 

 

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